Last Updated: January 30, 2026
Introduction
Mr. Green Turf Clean ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.mrgreenturfclean.com) or use our services.
Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.
Information We Collect
Personal Information You Provide
We may collect personal information that you voluntarily provide to us, including:
- Contact Information: Name, email address, phone number, and mailing address
- Service Information: Property address, service preferences, and scheduling details
- Communication Records: Messages you send us through our contact form, email, or phone
- Payment Information: Billing address and payment details (processed securely through third-party payment processors)
Information Automatically Collected
When you visit our website, we may automatically collect certain information, including:
- IP address and general location information
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our website
- Referring website or search terms
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our turf cleaning services
- To process and complete service requests and transactions
- To communicate with you about appointments, services, and inquiries
- To send you service reminders and follow-up communications
- To respond to your questions, comments, and requests
- To send promotional communications (with your consent)
- To analyze website usage and improve our online experience
- To comply with legal obligations
SMS/Text Message Communications
By providing your phone number and opting in to receive text messages, you consent to receive SMS/text messages from Mr. Green Turf Clean regarding:
- Appointment confirmations and reminders
- Service updates and notifications
- Responses to your inquiries
- Promotional offers (if opted in separately)
Message frequency varies. Message and data rates may apply depending on your mobile carrier and plan.
To opt out: Reply STOP to any text message to unsubscribe from our SMS communications. You will receive a confirmation message and will no longer receive text messages from us.
For help: Reply HELP to any text message for assistance or contact us at info@mrgreenturfclean.com.
We do not share your phone number with third parties for their marketing purposes.
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our business (e.g., payment processors, scheduling software, email services)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Protection: To protect our rights, privacy, safety, or property, and that of our customers and the public
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law. Specifically:
- Customer records are retained for the duration of our business relationship plus 7 years
- Communication records are retained for 3 years
- Website analytics data is retained for 26 months
Your Rights (CCPA/GDPR)
Depending on your location, you may have certain rights regarding your personal information:
California Residents (CCPA)
If you are a California resident, you have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell personal information)
- Non-discrimination for exercising your privacy rights
All Users
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate personal information
- Request deletion of your personal information
- Withdraw consent for marketing communications
To exercise these rights, please contact us at info@mrgreenturfclean.com or call (858) XXX-XXXX.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
- Remember your preferences
- Understand how you use our website
- Improve our website performance
- Provide relevant content
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Information
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:
Mr. Green Turf Clean
Email: info@mrgreenturfclean.com
Phone: (858) XXX-XXXX
Location: Poway, CA